Hospitality · Operations · AI systems

Your business is running on duct tape. Let's map what's actually broken.

Former operator — not a vendor pitch. I help hospitality businesses find operational bottlenecks and redesign them with AI tools and modern automations.

Business Systems Review

A focused 90-minute session. We identify 3–5 operational bottlenecks in your business and redesign them using AI tools and modern automations. Bounded scope. Tangible output. No "transformation" theatre.

  • Prioritised action plan
  • Recommended tools for your stack
  • Implementation roadmap
  • Reusable prompts and workflows
$250
AUD · 90 minutes · video call
Book a time Pay via Stripe

Book first, or pay first — either works.

Real hospitality work — not stock templates. Each project solved a specific operational or positioning problem for a venue type I already understand.

Brand deliverables hub

Wine Wankers

Wine events · hospitality brand · Queensland

What was built

A password-protected deliverables hub landing three assets in one place — brand style guide, event collateral, and email templates. One URL, not three scattered folders.

Why it matters

When your team needs on-brand assets mid-service or mid-campaign, they shouldn't be digging through email threads. The hub keeps everything current and grab-and-go.

View deliverables hub →
Interactive launch proposal

Suzie Wongs Good Time Bar

Bar · nightlife · Brisbane

What was built

A scrollable launch proposal site — scope, pricing tiers, and project narrative in one interactive page instead of a static PDF that gets skimmed and forgotten.

Why it matters

Stakeholders see the full picture before sign-off. Less back-and-forth, fewer "can you resend that doc?" messages, faster decision on whether to proceed.

View launch proposal →
Cold-outreach mockup sprint

Ramona's

Editorial · lifestyle hospitality · prospect

What was built

A fast-turn editorial mockup — venue positioning, visual direction, and a concept site built to show what's possible before anyone commits to a full build.

Why it matters

Pattern interrupt for warm outreach. Instead of pitching in the abstract, you put something concrete in front of them — "this is what your venue could look like online."

View editorial mockup →
Booking-focused accommodation site

Escape 2 Fish

Fishing accommodation · Turkey Beach · Queensland

What was built

A full accommodation site — hero, trust signals, species/specs content, and direct booking CTAs to Airbnb and Stayz. Built for a remote venue where discovery is everything.

Why it matters

When you're off the beaten track, your website is the sales floor. This one does the job of answering "is this the right base for our trip?" before they bounce to a competitor listing.

View live site →

One person. Full stack of decisions. No layers, no handoffs. Just the work, done properly.

Trading asSolvd IT
Sole traderElysia Erica Gough
ABN36 445 784 626
LocationQueensland, Australia

Tell me what's actually going on

This isn't a generic contact form. These questions help me understand your situation before we even get on a call — so our first conversation is useful, not a discovery interrogation.

If you're drowning in admin, fighting your booking flow, or just know something's broken but can't name it — start here. I'll read every submission personally.

Got it — thanks.

I'll read your answers and get back to you at the email you used. If it's urgent, book a Business Systems Review directly — 90 minutes, $250, and you leave with a plan.

Book a review

Ready to find what's broken?

Book a Business Systems Review — $250 AUD, 90 minutes, action plan included.